Creative Mobile Technologies, LLC, a dominant player in the taxi dispatch, interactive mobile media and point of sale space, headquartered in Long Island City, New York, is seeking a Vehicle Support Engineer. This is a full time position based in Long Island City, NY.
The primary responsibility of this position involves providing application and hardware support to internal customers for various issues involving CMT in-vehicle equipment.
PRINCIPAL RESPONSIBILITIES:
- Respond quickly to any/all in-vehicle support requests.
- Document, categorize and track all issues from initiation through to resolution.
- Perform light QA work on in-vehicle equipment/software.
- Work closely with CMT garage technicians and staff to diagnose issues quickly.
- Act as a liaison between vehicle development and QA teams
- Travel to customer sites as required to perform pre-screening, and plan vehicle equipment, builds and configurations.
- On a periodic, on call basis, provide 24/7 support for in-vehicle equipment issues.
- Customer focused and experience with supporting a wide range of customers
- Strong analytical and excellent verbal and written communications skills
- 1-3 years experience working with embedded systems or pcs in a mobile environment.
- Background in a formal QA/Testing process a plus
- Linux experience preferred
- 4 year degree strongly preferred.
- Results oriented, product focused, and at ease in an environment requiring the ability to quickly and appropriately prioritize conflicting demands
- High degree of initiative consistently demonstrated by the active ownership of complex problems through their successful resolution
- Team player eager to work closely with, learn from and mentor others while continually improving self and team
- Flexibility and willingness to pitch in and wear more than one hat in a dynamic organization
- Authorized for full time employment in the United States
You may submit your application by emailing your resume to: careers@cmtnyc.com
We will only contact potential hires. CVs submitted are for CMT’s use and will not be forwarded or distributed by any means.
Creative Mobile Technologies, LLC. is an equal opportunity employer.